
The challenges in this task include the threat of information overload, the need to provide for data-sharing between specialists, the appropriate use of the data for the delivery of healthcare, and prevent misuse and loss of data. A continuity-of-care record is needed in order to document, measure, support and coordinate within and between specialties. Although encoding clinical data into a computer is a positive step, it is not enough.

Computerized data management systems are becoming an integral part of any healthcare system and transforming it through integration of all clinical disciplines. Information technology refers to the use of computers and software to produce, manipulate, store, communicate, and/or disseminate information. It also discusses the various methods of electronic communication in patient management per se, as well as electronic communication with other specialists and peers, and its increasing role in orthodontic education. This chapter discusses the integration of information technology systems in orthodontics, to improve work flow and efficiency, as well as for the management and protection of electronic data from theft and corruption. Moreover, in the new ‘cyber age’ reliance on electronic communication is constantly on the rise, far superseding interpersonal contacts. Having moved from paternalistic to ‘equal partners’, it is now more likely progressing towards a ‘service provider–consumer’ format. One such relationship is the doctor–patient relationship, which is constantly evolving. The role of communication processes, verbal/nonverbal, oral/written, in human interactions needs no emphasis, as it forms the core basis of all successful relationships across humanity beyond creed, race, and ethnicity.

However, this transformative technology demands learning of new skills to understand, maintain and use it effectively, and to deliver what it promises to deliver. Over the past several decades, computer systems and information technology have pervaded all aspects of dentistry, successfully bridging the divide between the clinical setting and research. Health information technology has the potential to greatly improve healthcare alongside yielding huge savings. In this modern competitive era, technology offers all of us modalities we can use to stand above the rest.
